① The contents of these Terms are on the Internet website of this Service (https://www.aioncloud.com). It also is posted on the service screens, and the Company will inform Members in other ways that take effect when the Member agrees to join the Service.

② The Company may revise these terms and conditions or additional terms applicable to the Service to reflect changes in laws or services. If the Terms and Conditions are changed, notice will be given without delay in accordance with Paragraph 1 from 15 days prior to the effective date until the day before the effective date. However, in the case of amendments to the terms and conditions that are unfavorable to the Member, a second notice shall also be made through e-mail for a considerable period, beginning from 30 days before the effective date until shortly after the effective date, along with the above-mentioned 15-day prior notice. Only in cases where individual notice is difficult due to the Member's failure to provide or change contact information, etc., individual notice will be deemed to have been made by posting the changed terms and conditions on the website.

③ If the Company had announced or notified the Member of the revised terms and conditions under the preceding paragraph, and the Member did not express their intention of refusal to the Company before the expected effective date, the Member shall be deemed to have agreed to the revised terms and conditions.

④ If the Member does not agree to the changed terms and conditions, the Member may stop using the Service and terminate the service agreement.

⑤ In the case of a conflict of content between the Terms and Conditions and the Amended Terms and Conditions, the Amended Terms and Conditions will apply to the conflicting matters.

⑥ If the Company has taken action in accordance with this Article when changing the Terms and Conditions, the Company shall not be liable for any damages caused by the Member’s unawareness of the changed Terms and Conditions.

① This Service agreement takes effect when a person who wants to become a Member (hereinafter referred to as the "applicant") agrees to the Terms and Conditions, applies for membership, and the Company approves the application.

② The Company may demand the applicant to undergo other authentication procedures to verify their identity, such as e-mail address verification. In this case, the applicant for this Service must complete the registration process, including performing the relevant authentication.

③ As a general rule, the Company approves the use of the Service upon the membership application. However, the company may not approve applications that fall under any of the following reasons or may terminate the service agreement afterward.

• 1. In case of a false application when registering as a user, such as using another person's e-mail address or performing false e-mail authentication
• 2. In case the Company cannot provide the Services to the applicant due to technical problems
• 3. In case the service fee is not paid within the consented period
• 4. In case of deletion or mistake in the customer registration information
• 5. In case applicants do not complete the authentication procedure set by the Company, such as e-mail verification
• 6. In case of not acquiring the consent of the legal representative of a child under the age of 14 years old for the collection and use of personal information, etc.
• 7. If a member who has been suspended from membership by the Company arbitrarily terminates the Service agreement and applies for re-use during the period of such action
• 8. In case the application is made to disrupt the social order and public morals
• 9. In other cases, if the applicant is ineligible, uses unfair or illegal methods during the application, or is responsible for activities not approved by the company

④ In case the Company withholds or denies the membership application under paragraph 3 of this Article, the Company shall provide the applicant with the reason for the reservation of approval, the period when approval is possible, additional requested information or materials necessary for approval, and other matters related to reservation of consent or rejection. Such notices will be posted on the relevant service screen or notified via e-mail, etc.

⑤ If a Member agrees to these Terms and Conditions, the Member is deemed to agree to all services the Company provides concerning the Service.

The Company strives to protect the Members' personal information, including member registration information, under the relevant laws. The protection and use of personal data shall be governed by the company's applicable laws and the personal information processing policy. However, the Company's privacy policy does not apply to linked sites other than the Company's official site.

① When notifying a Member, the Company may send the notification to the Member's registered email address.

② In case of notification to multiple members, the Company may substitute individual notices by posting on the service bulletin board, etc.

① The company's period of providing this service to members is from the date the company approves the member's application for use of this service until the termination of this Service use agreement or termination of this Service.

② As a general rule, the "Service" is provided 24 hours a day, 365 days a year.

③ The Company may separate the "Service" into a specific range and specify the available time for each range separately. However, in this case, the Member will be notified in advance.

① The Company may collect the Member’s website access log information to improve and advance the quality of the Service.

② The Company complies with relevant laws and regulations, including the Personal Information Protection Act, with respect to the information collected in the preceding paragraph, and does not transmit or disclose it to outside parties.

③ The Member’s consent to information collection shall be replaced by consent to these Terms.

① Prepayment

• 1. The payment methods that Members can use for prepayment for paid services are as follows.
• • A. Various card payments such as prepaid cards, debit cards, and credit cards using bill issuance
  • B. Other electronic payment methods approved and accepted by the Company
• 2. The Company will charge the payment as indicated on the purchase screen
• 3. The Company may claim the payment differently than in the preceding paragraph through a separate contract with the Member.

② Postpaid payment

• 1. The payment methods that Members can use for postpaid payment for paid services are as follows.
• • A. Payment by diverse cards such as prepaid cards, debit cards, credit cards, and deposit in bankbook through bill issuance
  • B. Other means of payment approved and accepted by the Company
• 2. The Company bills the customer at the end of the following month based on the customer's initial service start date.
• 3. The Member pays the payment on the last day of the following month based on the billing date.

① If a Member does not pay the usage fee by the due date specified in the invoice, the Company may charge the Member an amount equivalent to 3/100 of the usage fee as delay damages.

② Delay damages under the provisions of Paragraph 1 may be claimed in addition to the overdue service charges on the day following the expiration date of the usage.

① In operating the Service, the Company may provide various information to Members by posting it on the Service screen or by e-mail, etc.

② In operating the Service, the Company may post various advertisements related to the company's or its affiliates' services on the service screen or provide it to Members through e-mail or other means after receiving Members’ consent.

③ "Users" (including Members and non-members) shall not take any action with said posts, such as changing, modifying, or restricting postings or other information concerning the Services provided by the Company.

④ Any communication or transaction, such as a Member's use of advertisements posted on the service or participation in the advertiser's promotional activities through the Service, is entirely a matter between the Member and the advertiser. If a problem arises between a Member and an advertiser, the Member and the advertiser must resolve it directly, and the Company does not take any responsibility in this regard.

⑤ In providing the service for free, the Company may install a third-party service simultaneously during installation. The advertising income acquired through this will be used to improve the quality of this Service.

① The company grants users the right to install and use the client free of charge.

② In order to provide continuous and stable service, the Company will restore or repair the equipment of the client without delay if there is a failure or damage to the equipment of the client, unless there is an unavoidable reason.

③ When this service is updated, the Company provides users with an installation file for service updates. Depending on the status of the update, some of the already provided service functions may become unavailable, or new features may be added.

④ The Company does not provide or share Members' personal information with third parties except in cases where the Member agrees or is stipulated by laws and regulations.

⑤ The Company may create and use statistical data on all or part of the Member's personal information, processed in a way that cannot identify a specific individual without the Member's prior consent

⑥ The Company occasionally informs Members of the specification of the use of personal information gathered from them. However, if the Company fails to collect personal information that can be notified to Members, such as contact information, or if personal information is provided to a relevant organization under related laws such as the Communications Secrets Protection Act, such personal information is excluded from notification. In this regard, the specific types of information subject to notification, notification frequency, method, and other matters necessary for notification of usage details shall follow relevant laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection.

⑦ The company shall promptly manage complaints from Members related to the Service. If rapid processing is complicated, the reason and processing schedule will be posted on the service screen or notified to Members through e-mail.

• 1. Members who only use FREE 5GB are not eligible for the company's mandatory technical support.
• 2. For Members who purchase packages over 20GB or Members who purchase Business Tech Support, the Company is obliged to respond within 72 hours for the following.
• • A. Installation Support (DNS change)
  • B. Security Policy Setting Support
  • C. Telephone Support (weekday: 09:00~18:00)
  • D. Monitoring Support (weekly: 09:00~18:00)
• 3. Technical support is provided via email only, local visits and remote support are not supported

⑧ If damage occurs to a Member due to the Service, the Company is liable only under the circumstance when such damage occurred is caused by the intention or gross negligence of the Company. The range of liability is as follows.

• 1. Members who purchase a package of 20GB or more are included in the following damages.

AVAILABILITY RATE	COMPENSATION RATE
99.9%~99.5%	1% of the monthly fee
99.49%~99.0%	3% of the monthly fee
99.0% under~	5% of the monthly fee

• 2. Members who only use FREE 5GB are excluded from the availability targets and compensation for damages.
• 3. Among Members who purchase packages of 20GB or more, Members who have been bypassed are excluded from compensation for damages.
• 4. Any decrease in availability during service updates is excluded from compensation.
• 5. The time required for the DNS change process within domain registration response time is excluded from the compensation.
• 6. Damages caused by web attacks are excluded from the compensation.

⑨ The Company complies with laws and regulations related to the operation and maintenance of services, such as the Information and Communications Network Act, the Protection of Communications Secrets Act, and the Telecommunications Business Act.

① Termination of the service agreement may be terminated by the Member's notice of termination or by the Company's authority.

② When a Member wishes to discontinue the service use agreement, they may delete the Member's account and withdraw from membership at any time according to the procedure set by the Company in the Member Information Managing.

③ When a Member does not fulfill the Member's obligations stipulated in Article 20, the Company may immediately terminate the service agreement or suspend the use of the service without prior notice.

④ Members may file an objection against the Company's measures in Paragraphs 1, 2, and 3 of this Article following the procedures set by the Company. If the Company recognizes that the Member's objection is justified, the Company will immediately resume providing the Service.

⑤ In case a Member applies for withdrawal, the Member's data will be deleted after 3 months. So, the Member is responsible for any loss of personal information and content that occurs after the Service is terminated.

① The Company is exempted from the responsibility of providing the Service in cases due to a natural disaster or irresistible force.

② The Company shall not take responsibility for any impediments to using the Service due to Members’ attributable reasons.

③ The Company is not responsible for the loss of profit expected by the Member using the service and any other damage caused by data obtained through the Service. In addition, the Company shall not take responsibility for the reliability and accuracy of information posted on the website by Members.

④ The Company is not obligated to intervene in disputes between Members, or between members and third parties through the Service, and is not responsible for compensating for any damages resulting from them.

⑤ The Company is not responsible for any damage caused by Members leaking or providing their personal information to others.

⑥ The Members' views expressed or revealed through products or information are not related to the Company's views. The Company does not bear any responsibility for the products or information provided by the Members.

⑦ The Company does not intervene in transactions made between members and companies connected through links and banners on the service screen (hereinafter referred to as “Linked Companies”) and is not responsible for such transactions.