November 2020 | Cloud SECaaS platform AIONCLOUD

Server communication error occurs when using SWG. What do I do?

A. 1.Please check whether the program can be activated when SWG is disabled. 2. If the first step is acting normally, after enable SWG and PLP bypass please check whether the program can communicate with the server. 3. If it still fails in communication please send the information (developer, program name, version) and environment (OS Read more about Server communication error occurs when using SWG. What do I do?[…]

What is a PKP bypass setting?

A. PKP bypass makes sure programs and servers are under communication. As AIONCLOUD SWG is using a self-signed certificate to inspect traffic, it cannot communicate with the PKP used server. While using the PKP bypass program can communicate with the server, the traffic can not be inspected.

What is PKP?

A. The PKP(Public Key Pinning) and MITM(Man in the Middle) is the security technology to prevent attacks from the internet. It mapping the public key which stores in the client’s server and the public key received by TLS handshake while connecting to the server. If the mapping failed, the connection will be blocked

What is SLB?

A. SLB stands for Server Side Loadbalancing, which is a feature on WAF that load balances the web traffic from multiple servers. SLB will health check the registered server on WAF and only transfer traffic to healthy ones. If all servers are abnormal, the sorry page registered on WAF will respond or redirect to a Read more about What is SLB?[…]

What is Captcha Challenge?

A. CAPTCHA is a turning test to tell humans and bots apart. The application tests to see if the computer can recognize the information from a distorted image or not. While computers have hard time recognizing the information on the distorted image, it is not difficult for people to do so.

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