March 2020 | Cloud SECaaS platform AIONCLOUD

I am still pending DNS changes.

Usually it takes less than 10 minutes if you complete DNS setting properly for a site. But it still appears as Pending DNS Changes, please validate DNS change by using following tools. http://www.dnswatch.info/ http://www.whatsmydns.net/ If these services show the record with the value provided by AIONCLOUD, please wait another one hour. After following direction, it Read more about I am still pending DNS changes.[…]

How do I change my DNS information?

To use AIONCLOUD WAF service, you need to change the DNS settings of you DNS service (or server). Please refer to the user guide (https://docs.aioncloud.com/en/user_guide) for further help.Links for DNS change on some popular hosting sites below. -Go Daddy https://www.godaddy.com/help/change-nameservers-for-my-domains-664 -Hostinger https://www.hostinger.com/tutorials/dns/how-to-change-domain-nameservers -Wix https://support.wix.com/en/article/adding-dns-records-in-your-wix-account -WordPress Custom DNS

What do I do if I run into a problem with my web services using AIONCLOUD WAF?

-AIONCLOUD’s block page shows up even when the web is accessed in a normal way. -> Log into AIONCLOUD WAF Console, check the log of the access in the ‘Log’ menu, and click ‘Path’ of the log to register it as an exception. -If the browser can’t get a response (ERR_EMPTY_RESPONSE, etc.). -> Check the Read more about What do I do if I run into a problem with my web services using AIONCLOUD WAF?[…]

How do I extract HTTPS certificate?

AIONCLOUD provides full transparency with HTTPS protocol. To identify HTTPS protocol, certificate and personal key that registered user server are required. Normally, certificates have extension such as pem, crt, p7b, pfx. AIONCLOUD supports extension for pem, crt, pfx and other extension can be changed by openssl command.

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